PRIVACY POLICY
Effective Date: 24.04.25
This Privacy Policy applies to the Australian site of Marijuana-Seeds.nl: https://www.msnlseeds.com/au, referred to in this document as "MSNL," "we," "us," or "our".
MSNL respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose and safeguard your information when you interact with our Australian website.
- WHAT INFORMATION WE COLLECT
We may collect the following types of personal and non-personal information:
- Personal Information You Provide Voluntarily: Such as your name, email address, billing/shipping address, phone number, and payment details, typically provided during checkout or when contacting us.
- Automatically Collected Data: Including your IP address, device information, browser type, pages visited, and referring websites, which may be collected through cookies or other tracking technologies.
- Transaction History: Details about purchases and interactions you’ve had with us.
You are not required to provide personal information, but if you choose not to, we may be unable to provide you with certain services or respond to your queries.
- WHY WE COLLECT YOUR INFORMATION
We collect and use your personal information for the following purposes:
- To process and fulfil your orders.
- To respond to your enquiries or provide customer support.
- To send order confirmations, shipping updates, and service notifications.
- To inform you of updates to our site, products or services.
- To send marketing emails (only if you’ve opted in).
- To ensure the functionality, performance, and security of our website.
- To comply with legal and regulatory obligations.
- DISCLOSURE OF YOUR INFORMATION
We do not sell your personal information. We may share it with:
- Service providers and partners who assist in delivering our services (e.g., payment processors, couriers, IT service providers) under obligations of confidentiality and data protection.
- Legal or regulatory authorities, where required by law.
- A purchaser or successor entity, in the event of a business sale, merger, or restructure.
All information is processed in accordance with the Australian Privacy Principles, even where international data transfers occur (e.g., to our head office in the UK).
- INTERNATIONAL DATA TRANSFERS
As our headquarters and servers are located in the United Kingdom, your data may be transferred outside of Australia. We take reasonable steps to ensure any overseas recipient handles your information in a way that complies with Australian privacy standards.
- SECURITY OF YOUR PERSONAL INFORMATION
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. While we implement secure methods for handling personal information, the internet is not completely secure, and we cannot guarantee absolute protection.
- YOUR RIGHTS AND CHOICES
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you.
- Request corrections if your information is inaccurate, outdated, or incomplete.
- Opt out of direct marketing communications at any time.
To exercise any of these rights, please contact us using the details below.
- COOKIES AND TRACKING TECHNOLOGIES
We use cookies to enhance your experience, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings.
- THIRD-PARTY LINKS
Our site may contain links to third-party websites. We are not responsible for the privacy practices of other sites. Please review their privacy policies before submitting any personal information.
- CHILDREN’S PRIVACY
Our website is intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we learn that we have collected data from someone under 18, we will delete it immediately.
- CONTACTING US
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact:
Privacy Officer
MSNL
27 Old Gloucester St
London, WC1N 3AX
United Kingdom
Email: support@marijuana-seeds.nl
We take privacy complaints seriously and will respond in accordance with the OAIC guidelines. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
