MSNL Club Member Benefits
$10 Birthday Reward
Receive 1000 reward points (worth $10) added to your account on your birthday.
Exclusive Member Discounts
Get access to exclusive offers and promotions available only to registered members.
Earn $3 For Every $100
Get 3% back in points for every $100 you spend.
Get 10% Off For Signing Up
Enjoy 10% off your first order when you create an account.
Earn Points For Reviews
Earn reward points when you leave approved product reviews.
Be The First To Try New Strains
Members get early access to selected new strain releases and promotions.
MSNL Rewards Programme – Frequently Asked Questions
What is the MSNL Rewards Programme?
The MSNL Rewards Programme is our way of rewarding loyal Australian customers. Every time you place a successful order or take part in selected activities, you earn reward points that convert into discounts on future purchases.
How do I join?
Simply create a free MSNL account. Once registered, you’ll automatically begin collecting points on qualifying purchases and activities.
How many points do I earn when I place an order?
You earn 1.5 points for every $1 spent.
- $1 = 1.5 points
- $100 = 150 points
What else can I earn points for?
In addition to purchases, you can earn:
- 750 points on your birthday (when added to your account)
- 50 points for signing up to our newsletter
- Points for approved product reviews
- Bonus points during selected promotional campaigns
Do my points expire?
No. Your reward points do not expire, so you can save them up and use them whenever you’re ready.
Is there a limit to how many points I can earn or redeem?
No. There is no limit to how many points you can earn and no limit to how many points you can redeem per transaction.
How do I redeem my points?
Log into your account, add your chosen products to your cart and proceed to checkout. On the Payment Information page, select the option to use your reward points and enter the amount you’d like to redeem. The discount will be automatically applied.
Can I get a completely free order using points?
Yes. If you have enough points saved, you can use them to cover the full cost of your products (excluding shipping charges where applicable).
Where can I check my points balance?
Simply log into your account and click on the ‘Rewards’ section to view your balance, history and point exchange rate.
What happens if an order is cancelled or refunded?
If an order is cancelled or refunded, any points earned from that purchase may be deducted from your account balance.
Who do I contact if I have issues with my rewards?
If you experience any issues earning or redeeming points, please contact our customer support team and we’ll be happy to assist.
