Germination Replacement Policy
This Germination Replacement Policy applies to orders shipped within Australia from www.msnlseeds.com/au
Last Updated: 17.02.2026
MSNL Seeds offers a germination replacement policy to support customers in the event that seeds fail to germinate when using our recommended method.
If seeds fail to germinate, replacement seeds may be provided in accordance with the policy terms outlined below.
Cannabis laws vary by country and local jurisdiction. Germination and cultivation of cannabis seeds may be restricted or unlawful in certain jurisdictions. Customers are solely responsible for complying with all applicable local laws.
This germination replacement policy applies only in jurisdictions where germination of cannabis seeds is lawful.
Why We Offer a Germination Policy
With over two decades of experience supplying cannabis seeds, MSNL Seeds focuses on careful selection, handling, and storage to maintain seed viability. Germination outcomes depend on environmental conditions and individual handling. This policy is provided to support customers and maintain confidence in our products.
How to Request Replacement Seeds
To request replacements, contact our customer support team within 90 days of purchase. You may be asked to provide details of the method used, along with supporting photos.
Policy Terms
- Claims must be made within 90 days of purchase.
- One claim per order.
- Photo evidence of ungerminated seeds is required, including a current date reference.
- Seeds must have been stored appropriately prior to use.
This policy is designed to ensure fairness and consistency for all customers.
Contact Us
If you have questions about this policy or require assistance with an order, please contact our customer support team: [email protected]
